"Work on your business, not in it" — "Delegate or drown" — "Systematize or struggle".......etc.
Solid advice. But here's the thing, knowing what to do and actually doing it are worlds apart.
That disparity is exactly why I started Pragmatic Tactics. After seeing brilliant businesses get stuck in this gap, I realized what was missing wasn't more advice — it was a partner focused on strategic execution, someone who works alongside you to make it happen.
I work alongside business leaders looking to overcome strategic and operational challenges holding them back. If you're wrestling with issues like these, that's where I come in.
Select your industry.
Strategic goals take a backseat to fires and shifting priorities.
Your team is stretched thin, or simply not equipped for what's next.
Your leaders are trapped in the day-to-day operations.
Tools are inadequate, underused, or poorly integrated.
Scaling the business feels like it just means more complexity and longer hours.
We don't have clear data to know if we're truly profitable or efficient.
We're great on-site, but disorganized behind the scenes.
Constantly chasing down info between the office and field.
Always texting and calling crews to check progress and give direction.
Too much depends on the owner or one key admin.
Quotes take too long or get forgotten altogether.
We've outgrown our spreadsheets, but not sure what to do next.
Spreadsheets, emails, and sticky notes drive production.
We rely on one or two people to keep things running.
Materials inventory issues regularly disrupts production.
Meetings are our main way to get production updates.
New staff are hard to train without hand-holding.
We're never sure about actual production costs and timelines.
Fulfillment is messy—things get missed or delayed.
Marketing, fulfillment, and operations feel like different companies.
Inventory counts are different everywhere we look.
Too many manual steps between sales and delivery.
We've outgrown our early tools, but upgrading feels risky.
Constantly syncing online sales with our accounting platform by hand.
We're always guessing how much to order from suppliers.
We lose track of costs across suppliers, shipping, and channels.
Development and strategy teams only sync during time-consuming meetings.
Customer info is trapped in individual email inboxes and heads.
Follow-up cadence is inconsistent—some leads get forgotten.
Sales forecasting is just guesswork without real pipeline data.
Deliverables aren't standardized—everything's a custom reinvention.
Projects depend on memory and email threads instead of systems.
Client onboarding/handoffs are clunky—details fall through the cracks.
Staff are overloaded or unclear on daily priorities.
CRM and project tools either don't exist or sit unused or misused.
We spend more time on admin than billable client work.
Every project is a chance to deliver results now—
while reinforcing the foundation for sustainable growth.
Everyone's overloaded, priorities shift daily, and progress stalls.
Find quick wins for breathing room, then I handle development while you run your business.
Roles blur, tasks bounce between owners, and deadlines shift.
Together we establish task management and ownership across your team.
Skill gaps keep your team—and your business—stuck at the same level.
I provide missing technical skills while building your team's capabilities.
Every project is different, but they all start with a single step. Select a category to see typical starter projects that deliver tangible value, fast.
A rapid review of your core workflows to find bottlenecks and deliver a priority fix-list.
Cut hidden waste fast with a hands-on audit tailored to your actual workflow—not a template.
We skip the fluff and map how work actually flows in your business. You'll get specific fixes you can implement next week, not a fancy report that sits on a shelf.
Know exactly where you stand with your tools—straight talk, no vendor nonsense.
We test what you actually use (not what you bought) and tell you what's working, what's broken, and what to fix first. Clear next steps, no jargon.
Find automation that actually makes sense for your business—no hype, just what works.
We look at your real data and real processes to find automation wins that won't break the bank or overwhelm your team. You get a pilot plan you can start small and build on.
Stop deals from falling through the cracks—clear process, clear owners.
We untangle your sales process and make it simple enough that everyone knows what happens next. No more "I thought you were handling that."
Cut setup time by 50% with hands-on guidance tailored to your team — not a generic script.
We review, refine, and implement the key workflows that slow your team down, setting you up for efficiency and growth.
Cut setup time by 50% with hands-on guidance tailored to your team — not a generic script.
Standardize how you welcome new clients to ensure smooth handoffs and a professional first impression, every time.
Cut setup time by 50% with hands-on guidance tailored to your team — not a generic script.
We build and deploy targeted automations for tasks like data entry or reporting that save time and reduce costly human errors.
Cut setup time by 50% with hands-on guidance tailored to your team — not a generic script.
Connect your key applications (e.g., CRM, accounting, inventory) to create a single source of truth for your business data.
Cut setup time by 50% with hands-on guidance tailored to your team — not a generic script.
We document and standardize your core operations, turning tribal knowledge into a durable company asset that enables delegation.
Keep inventory accurate and orders moving—less "out of stock" drama.
We automate the flow from order to shipment so you know what you have, what you need, and what's going out the door—for stores and manufacturers.
If X then Y—automate consistent next steps across tools.
We design event‑based triggers to keep deals, invoices, and tasks moving without manual nudges.
Connect planning, production, and finance so schedules and costs stay in sync.
We integrate ERP/MRP with CRM, inventory, and accounting, enabling end‑to‑end traceability.
Orders, inventory, and customers synced—no more spreadsheet patchwork.
We connect Shopify/WooCommerce with your back office for accurate stock and faster fulfillment.
Clean books with less effort—transactions flow where they need to.
We integrate QuickBooks/Xero/POS with sales and ops for timely, accurate numbers.
Fewer emails, faster answers—self‑serve status, docs, and updates.
We deploy lightweight portals for orders, tickets, or shipments that reduce back‑and‑forth.
Predict issues, recommend actions, and automate decisions safely.
We add AI to forecasting, triage, and knowledge retrieval with clear guardrails and human‑in‑the‑loop.
Real‑time visibility—one page, the truth your team trusts.
We build decision‑ready dashboards with clear definitions and automated refresh.
Turn OKRs into weekly actions everyone can see and ship.
We align goals, metrics, and cadences so projects move from talk to done.
Get the right tool set up right—no buyer's remorse, no abandoned software.
We help you pick what fits your workflow (not the sales pitch), set it up properly, and make sure your team actually uses it from day one.
A CRM your team actually uses—simple fields, clear views, and fast follow‑ups.
We tailor the CRM to your sales motion, import clean data, and build dashboards your team trusts.
Turn task chaos into a clear board your team updates without nagging.
We set up Asana/ClickUp/Trello to match how you actually deliver work, with templates and habits that stick.
20–30 min to confirm goals and fit.
We align on objectives, constraints, and the immediate priority that will create momentum.
A clear next step and a simple plan to begin delivering results quickly.
Choose the simplest, highest‑impact starting point.
Identify the highest‑leverage work and define a thin slice we can ship fast.
A small, validated win that builds momentum and informs the next step.
Agree on tools, cadence, roles, and reporting.
Define collaboration channels, access, success criteria, and progress rhythm.
A lean, reliable operating cadence to keep delivery moving without friction.
Capture how work actually flows today.
Document real workflows, decision points, and pain areas across teams/tools.
A shared picture of how work happens now and where to intervene first.
Ship improvements in small, testable increments.
Deliver value in short cycles with clear acceptance criteria and rollback plans.
Visible progress, reduced risk, and high‑confidence releases.
Refine, document, and train for lasting change.
Monitor outcomes, tune workflows, and capture how‑to guides as living documentation.
Improvements that stick—embedded practices, not one‑off fixes.
Let's discuss your specific challenges and explore if we're a good fit to work together.
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